SHIPPING, RETURN & REFUND POLICY

Last updated October 19, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange. Please see below for more information on our return policy.

 

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RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached in original package.

 

RETURN PROCESS

To return an item, please email customer service at infomohri@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

mohri
Attn: Returns
RMA #
Laxmi Nivas, 37/313,317, 
behind manihar kirana, ramsagar para,
+91 9340080122
Raipur, chhattisgarh 492001  
India  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least six (6) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

 

EXCEPTIONS    

The following items cannot be returned or exchanged:
 
     ●     Items damaged by a user, Used items 

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.

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SHIPPING​

Process

after placing the order packing and dispatching takes around 2 days.

we prefer national level and trustable courier services according to the location of the delivery.

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TIME

once we dispatch product we will notify you the details and tracking no via e-mail.

it usually takes maximum 10 days to reach.

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Rate

shipping is free all over the India. meanwhile international orders are subject to relevant courier charges.

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QUESTIONS

If you have any questions concerning our return policy, please contact us at:
9340080122 
infomohri@gmail.com